Privacy Policy

We respect your privacy and are committed to protecting the personal and health data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. We treat your data with the utmost care and in compliance with global data protection standards.

1. Information We Collect
We only collect information that is necessary to process your orders and enhance your experience. This includes:

  • Personal Identification Information: Such as your full name, email address, billing and shipping addresses, and phone number. This is collected when you create an account or place an order.

  • Health & Usage Data: To provide you with the core functionality of our wearable device, the companion app collects physiological data points, including but not limited to heart rate, heart rate variability, sleep patterns, and activity levels. This data is used to generate your personalized Sleep, Strain, and Recovery scores.

  • Payment Information: We do not store your credit card or other sensitive payment details on our servers. All payment processing is handled by secure third-party gateways that comply with the highest industry standards (PCI-DSS).

  • Browsing Data: Like most websites, we collect non-personal data about your visit, such as your IP address, browser type, and pages visited.

2. How We Use Your Information
The data we collect serves several specific purposes:

  • Core Functionality: To deliver the health insights and reports that our wearable is designed to provide.

  • Order Fulfillment: To process, ship, and confirm your orders.

  • Customer Service: To respond to your inquiries and handle returns.

  • Communication: To send you promotional emails and newsletters, but only if you have opted in.

  • Optimization: To analyze usage trends and improve our website and app.

3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online. Access to your data is strictly limited to authorized personnel who require it to perform specific job functions.

4. Sharing with Third Parties
We do not sell, trade, or rent your personal identification information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, such as shipping couriers and payment processors. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us. By using our service, you consent to the transfer of your data to our servers and to third parties as described.